Library Policies
Table of Contents
|
Vertical Divider
|
Vertical Divider
|
Chromebooks
Chromebooks are available to check out for a maximum loan period of up to 14 calendar days. Chromebooks may be checked out by patrons 18 years of age or older who are current library cardholders in good standing. A Chromebook loaned will be checked out onto the eligible library cardholder’s library account.
Circulation
Library Card Registration
Anyone can get a library card. Library cards are free of charge. A replacement fee will be charged for a lost or damaged card. A patron must use his or her own card to checkout materials and access the public computers.
Verification
Photo ID and proof of current address are required to obtain a library card.
Photo identification may include, but not limited to, a driver’s license, state ID, tribal ID or student ID. Proof of address may include, but not limited to, mortgage/rental papers, utility bill or printed checks.
Juvenile Cards
Parents or legal guardians must be present when children (15 years and younger) apply for a card. The parent or legal guardian’s identification serves as proof of address for the child. A child aged 16 or older may apply for a library card without a parent/guardian present.
Community Cards
Community cards are available for patrons in a temporary living situation and have a lower checkout limit.
Renewing a Card
All library cards expire after 1 year.
Lost Cards
The Shawano County Library must be contacted immediately if a card is lost or stolen.
Borrowing Privileges
Loan periods and limits on checkout are:
Anyone can get a library card. Library cards are free of charge. A replacement fee will be charged for a lost or damaged card. A patron must use his or her own card to checkout materials and access the public computers.
Verification
Photo ID and proof of current address are required to obtain a library card.
Photo identification may include, but not limited to, a driver’s license, state ID, tribal ID or student ID. Proof of address may include, but not limited to, mortgage/rental papers, utility bill or printed checks.
Juvenile Cards
Parents or legal guardians must be present when children (15 years and younger) apply for a card. The parent or legal guardian’s identification serves as proof of address for the child. A child aged 16 or older may apply for a library card without a parent/guardian present.
Community Cards
Community cards are available for patrons in a temporary living situation and have a lower checkout limit.
Renewing a Card
All library cards expire after 1 year.
Lost Cards
The Shawano County Library must be contacted immediately if a card is lost or stolen.
Borrowing Privileges
Loan periods and limits on checkout are:
|
Format |
Loan Period |
|---|---|
| DVDs, Videogames | 7 days |
| New Books, New Audiobooks, Music CDs, Magazines, Library of Things, Chromebooks, Hotspots | 14 days | Books, Audiobooks | 28 days |
| Equipment | 3 days |
| Delivery Service | 4 weeks |
| Pamphlets, Magazines-Current Issue | Do Not Circulate |
Cardholders may have a maximum of 75 items out at one time although some formats may have smaller limits. Library borrowing privileges are withheld when more than $5 is owed on the account. Public computer access and e-checkouts continue to be available, regardless of money owed on an account.
Renewals
Items may be renewed three times if there is no hold on the item. Renewals can be made in person with a current library card, by phone or on-line through the Infosoup catalog.
Holds
Materials that are not currently available may be requested in-person, by phone, or online through the Infosoup catalog. Patrons will be notified when the material is available by phone, e-mail or text. The library card which was used to place the hold, must be produced in order to pick-up the hold at the library.
Library Card Unavailable
Checking out and using a public computer without a library card is permissible one time per calendar year if the patron can provide a picture ID. A library card or picture ID can be used to checkout materials or use a public computer.
Fines
As of January 1, 2021, children's and teen print items are fines-free. Items not returned by the due date will incur a daily fine until the item is returned:
Renewals
Items may be renewed three times if there is no hold on the item. Renewals can be made in person with a current library card, by phone or on-line through the Infosoup catalog.
Holds
Materials that are not currently available may be requested in-person, by phone, or online through the Infosoup catalog. Patrons will be notified when the material is available by phone, e-mail or text. The library card which was used to place the hold, must be produced in order to pick-up the hold at the library.
Library Card Unavailable
Checking out and using a public computer without a library card is permissible one time per calendar year if the patron can provide a picture ID. A library card or picture ID can be used to checkout materials or use a public computer.
Fines
As of January 1, 2021, children's and teen print items are fines-free. Items not returned by the due date will incur a daily fine until the item is returned:
|
Format |
Fine |
Maximum Fine |
|---|---|---|
| Chromebooks | $5.00 | |
| Adult Books (4wk) | $0.15 | |
| New Adult Books, Library of Things, Hotspots | $0.30 | |
| Magazines | $0.15 | |
| Pamphlets | $0.15 | |
| Audiobooks, Music CDs, Software | $0.30 | |
| DVDs | $1.25 | |
| Videogames | $1.25 | |
| Children's | $0.10 | Equipment | $1.25 |
| Interlibrary Loan | $1.25 |
Fees
There is no charge for checking out materials, using the Internet, and the initial library card.
Fees for Other Services Are:
Damages
The patron must pay for the replacement cost of damaged items. Identical replacement items may be accepted with prior approval and by the discretion of the Library Director. All damaged items will incur a $3 processing fee for reprocessing and re-cataloging a replacement item.
Lost Items
The list price will be charged for all lost items.
Refunds will be issued if a paid item is returned with the receipt within 1 month of payment.
There is no charge for checking out materials, using the Internet, and the initial library card.
Fees for Other Services Are:
- Printing: $0.25/page
- Photocopies: $0.25/page
- Fax: $1 for local or tollfree; $1/page for in the US; $1.50/page for international
- Meeting Rooms - Profit groups only
- $20 for 3hrs or less; $40 for over 3hrs
- Replacement Library Card $3.00
Damages
The patron must pay for the replacement cost of damaged items. Identical replacement items may be accepted with prior approval and by the discretion of the Library Director. All damaged items will incur a $3 processing fee for reprocessing and re-cataloging a replacement item.
- Audio Kit Bag: $1.00
- Book Jacket: $1.00
- Media Cases: $5.00
- Missing barcode: $1.00
- Other Miscellaneous Damages: Discretion of the Library Director
Lost Items
The list price will be charged for all lost items.
Refunds will be issued if a paid item is returned with the receipt within 1 month of payment.
Collection Development
The Shawano County Libraries and Bookmobile encompass a wide variety of interests, educational backgrounds, and financial abilities. The Libraries act to fulfill its mission by selecting, acquiring, organizing, preserving, maintaining, deselecting and providing access to a collection of materials and electronic resources that address the interests and needs of the diverse community of members within the framework of the available staff and funds.
Collection Development of Shawano County Libraries is founded on the principles of intellectual freedom and equal access for all. The Libraries strive to provide a collection that balances viewpoints and opinions across a broad spectrum. In its selection of materials, the Shawano County Libraries endorse the Library Bill of Rights, the Freedom to Read Statement, and the Freedom to View Statement. Please see the attached appendices to view these documents.
The Libraries provide materials to residents of all ages and makes them conveniently available to all people in Shawano County through its main library, the branches, and Bookmobile. While the Libraries will not promote specific beliefs or views, they will provide enough suitable materials to enable the public to make informed and intelligent decisions and supports the individual choice and judgment of its users in seeking information.
Decisions to select or retain an item are based on the merits of each work or information as it relates to the goals and coverage of the collection. The Libraries consider the value of each item in its entirety, not on specific passages of sections within the item. Inclusion of an item does not constitute endorsement of its content.
Collection Development Management
Final responsibility for collection development rests with the Library Director. The day-to-day administration of collection development may be delegated to other professional staff. Sources for selection decisions include, but are not limited to, standard library reviewing media, professional journals, published reviews, publisher or vendor catalogs, requests, and recommendations.
General Selection Criteria
The Shawano County Libraries select materials for its collection in accordance with professionally accepted guidelines. The Libraries strive to represent all viewpoints and does not sanction particular beliefs or views. The selection of an item does not signify endorsement of the author’s viewpoint.
Retention Criteria
Condition, content, inherent value, and use are the primary criteria used to determine the continued retention of materials in the collection. Many materials do not withstand the test of time or repeated handling. Many fields of knowledge change drastically by new discoveries or changes in culture. As demand declines, the Libraries may remove multiple copies, worn, damaged and obsolete materials. Materials will be disposed of at the discretion of the Library Director, who will ensure that it is done in such a manner that no for-profit organization or private individual will realize any financial gain.
Evaluation Criteria
Evaluation techniques are used to measure collection usefulness in terms of scope and depth, as well as strengths and weaknesses. Measures of evaluation include, but are not limited to, age and condition of items, frequency of requests placed through the online catalog and interlibrary loan, circulation, in-house use, and historical significance.
Reconsideration of Library Materials
The Shawano County Libraries actively supports and adheres to the Library Bill of Rights and abides by laws concerning intellectual freedom. Should an individual library user object to a specific item in the collection, the request will be handled as follows:
Collection Development of Shawano County Libraries is founded on the principles of intellectual freedom and equal access for all. The Libraries strive to provide a collection that balances viewpoints and opinions across a broad spectrum. In its selection of materials, the Shawano County Libraries endorse the Library Bill of Rights, the Freedom to Read Statement, and the Freedom to View Statement. Please see the attached appendices to view these documents.
The Libraries provide materials to residents of all ages and makes them conveniently available to all people in Shawano County through its main library, the branches, and Bookmobile. While the Libraries will not promote specific beliefs or views, they will provide enough suitable materials to enable the public to make informed and intelligent decisions and supports the individual choice and judgment of its users in seeking information.
Decisions to select or retain an item are based on the merits of each work or information as it relates to the goals and coverage of the collection. The Libraries consider the value of each item in its entirety, not on specific passages of sections within the item. Inclusion of an item does not constitute endorsement of its content.
Collection Development Management
Final responsibility for collection development rests with the Library Director. The day-to-day administration of collection development may be delegated to other professional staff. Sources for selection decisions include, but are not limited to, standard library reviewing media, professional journals, published reviews, publisher or vendor catalogs, requests, and recommendations.
General Selection Criteria
The Shawano County Libraries select materials for its collection in accordance with professionally accepted guidelines. The Libraries strive to represent all viewpoints and does not sanction particular beliefs or views. The selection of an item does not signify endorsement of the author’s viewpoint.
Retention Criteria
Condition, content, inherent value, and use are the primary criteria used to determine the continued retention of materials in the collection. Many materials do not withstand the test of time or repeated handling. Many fields of knowledge change drastically by new discoveries or changes in culture. As demand declines, the Libraries may remove multiple copies, worn, damaged and obsolete materials. Materials will be disposed of at the discretion of the Library Director, who will ensure that it is done in such a manner that no for-profit organization or private individual will realize any financial gain.
Evaluation Criteria
Evaluation techniques are used to measure collection usefulness in terms of scope and depth, as well as strengths and weaknesses. Measures of evaluation include, but are not limited to, age and condition of items, frequency of requests placed through the online catalog and interlibrary loan, circulation, in-house use, and historical significance.
Reconsideration of Library Materials
The Shawano County Libraries actively supports and adheres to the Library Bill of Rights and abides by laws concerning intellectual freedom. Should an individual library user object to a specific item in the collection, the request will be handled as follows:
- Staff will listen to the citizen’s objections and respond courteously, but make no commitment.
- If the explanation of the selection policies does not satisfy the citizen, s/he shall be given the Request for Reconsideration form to complete and return to the Library.
- The Library Director will gather reviews on the specific item and discuss them with the citizen who challenged the item.
- If the citizen remains unsatisfied, the Library Director will meet with the Shawano County Library Board of Trustees and review the challenged item and respond to the citizen. Decisions of the Library Board shall be final.
- No citizen may reissue a complaint for the same material for three years.
Confidentiality of Library Records
Under Wisconsin Statutes Section 43.30, library records that indicate the identity of any individual who borrows or uses a library’s documents or other materials, resources or services may only be disclosed:
- With written consent of the library user
- By court order
- To the custodial parent or guardian of a child who is under the age of 16 who requests such library records
- To persons acting within the scope of their duties in the administration of the library
- Under certain circumstances, to other libraries for interlibrary loan purposes
Confidentiality Statement
The Shawano County Library protect the privacy of library records and the confidentiality of library users of services and materials by relevant laws. In addition, the Library Board supports the principle of freedom of inquiry for library users and protects against the unwarranted invasion of the personal privacy of library users.
Therefore, the following information will not be disclosed:
Therefore, the following information will not be disclosed:
- A patron’s name
- A patron’s address
- A patron’s telephone number, fax number, or email address
- A patron’s borrowing record and its contents
- The number and character of questions asked by a patron
- The frequency or content of a patron’s lawful visits to the library
- The information supplied to a patron
- The library’s circulation records and their contents will not be released without presentation of a court order or subpoena unless the cardholder provides written consent to library personnel (Wis. Stats. 43.40)
Delivery Service
The Delivery Service operates as an integral part of the library system and extends services to residents throughout Shawano County.
The delivery van shall work with local organizations, homebound individuals, or individuals with limited access to the library by bringing them materials on a monthly basis. The delivery van may also act as a mobile checkout site on a temporary basis.
The selection of deliveries is based upon a wide variety of factors including, but not limited to, distance from a county library and patron service needs. Deliveries are evaluated and adjusted on an on-going basis. Requests for additional deliveries are encouraged.
Delivery patrons are required to have a library card. Fines will not be charged for overdue items although patrons will be held accountable for the return of materials borrowed or lost items.
The delivery van shall work with local organizations, homebound individuals, or individuals with limited access to the library by bringing them materials on a monthly basis. The delivery van may also act as a mobile checkout site on a temporary basis.
The selection of deliveries is based upon a wide variety of factors including, but not limited to, distance from a county library and patron service needs. Deliveries are evaluated and adjusted on an on-going basis. Requests for additional deliveries are encouraged.
Delivery patrons are required to have a library card. Fines will not be charged for overdue items although patrons will be held accountable for the return of materials borrowed or lost items.
Displays & Exhibits
As an educational and cultural institution, the Shawano County Library welcome exhibits and displays of interest, information, and enlightenment to the community. Displays of handiwork, historical materials, nature study, or any other material deemed of general interest may be exhibited. Displays and exhibits may be placed in the Libraries at the discretion of the Director and may be removed at a later date due to space requirements or lack of interest.
The Libraries assume no responsibility for the preservation or protection, and no liability for possible damage or theft of any item displayed or exhibited. All items placed in the Libraries are at the owner’s risk.
The Libraries assume no responsibility for the preservation or protection, and no liability for possible damage or theft of any item displayed or exhibited. All items placed in the Libraries are at the owner’s risk.
Gifts & Donations
Thank you for considering donating to Shawano County Library. Donated materials must be in excellent condition and meet specific criteria to be accepted by the Library. The Library reserves the right to evaluate all donations prior to acceptance. If accepted, your materials may be added to the Library’s collection, sold at Library book sales, or offered to other local agencies.
The Library encourages donations of materials not readily available for purchase. For example, items of local history might only be obtained through donations. However, some of these items may be inappropriate for the collection. Therefore, the Library will not make commitments to keep donations as part of the collection until the material has been examined. Due to limited shelving space, only items that are deemed to enhance the Library’s holdings will be accepted for the collection; all other material will be relegated to the used book sale or silent auctions.
The Library accepts donations of new or gently used books (hardcover and quality paperback books), media materials (DVD, CD, audiobooks), and reserves the right to reject materials for any reason. All donations are subject to the provisions listed below:
Damaged, incomplete, soiled or musty books; Reader’s Digest condensed books, textbooks, encyclopedias, VHS, cassettes, and out-of-date nonfiction books will not be accepted. The staff may recommend that the patron take these items to other used book sales or the recycling center.
Donations may be tax deductible. However, by law, Library staff cannot determine the value of a donation for IRS purposes. We will provide a form acknowledging the donation you made to the Library.
The Library encourages donations of materials not readily available for purchase. For example, items of local history might only be obtained through donations. However, some of these items may be inappropriate for the collection. Therefore, the Library will not make commitments to keep donations as part of the collection until the material has been examined. Due to limited shelving space, only items that are deemed to enhance the Library’s holdings will be accepted for the collection; all other material will be relegated to the used book sale or silent auctions.
The Library accepts donations of new or gently used books (hardcover and quality paperback books), media materials (DVD, CD, audiobooks), and reserves the right to reject materials for any reason. All donations are subject to the provisions listed below:
- Donated items become the property of Shawano County Library.
- Materials donated to the Library must be unconditional and they are non-returnable.
- The Library is under no obligation to add materials to the collection or to notify the donor of disposition of items.
- Donated items may be reviewed for possible addition to the Library collection, based on condition and relevance to collection guidelines and policies.
- Items not added to the collection may be given to the Friends of Shawano County Libraries, Inc. to sell at book sales. The proceeds benefit the Library.
- There is a limit of four bags or boxes of donated materials, that can be easily carried, accepted on any one day from an individual. Donations must be delivered to the Library’s Returns desk.
Damaged, incomplete, soiled or musty books; Reader’s Digest condensed books, textbooks, encyclopedias, VHS, cassettes, and out-of-date nonfiction books will not be accepted. The staff may recommend that the patron take these items to other used book sales or the recycling center.
Donations may be tax deductible. However, by law, Library staff cannot determine the value of a donation for IRS purposes. We will provide a form acknowledging the donation you made to the Library.
Interlibrary Loan
Interlibrary Loan (ILL) is a borrowing privilege available to residents of Shawano County. While not every item will be available, Shawano Library does its best to meet the needs of most users. ILL users must have their account in good standing. This service allows patrons to borrow materials that are not available through Infosoup. This includes:
Loaning Libraries
The main sources of materials are public and academic libraries of Wisconsin, Minnesota, North Dakota and South Dakota. These libraries are connected via a van delivery network that runs daily between the states and their hubs.
Materials not available through ILL:
Outside of the 4-state van delivery, the Shawano Library is responsible for returning items to loaning libraries at our own expense. Due to this, these additional items are not available outside the 4-state area:
Transit Time
The Shawano Library has no control over the length of time it takes for ILL items to arrive. Many variables are involved, such as: availability, lending policies of the loaning libraries and number of libraries that own the item.
Checkout Period
The due date and opportunity for renewal is determined by the loaning library. If a renewal is needed, the request must be made 4 days before the item’s due date. An item may be renewed only once.
Cost of ILL
There is no direct charge to the patron for ILL services. Borrowers are responsible for any overdue charges, damages to items, or lost items. Charges for lost or damaged items are determined by the loaning library.
- Books
- Magazine Articles
- Videos/DVDs
- CDs
- Recorded Books
- Microfilm from State Historical Society
Loaning Libraries
The main sources of materials are public and academic libraries of Wisconsin, Minnesota, North Dakota and South Dakota. These libraries are connected via a van delivery network that runs daily between the states and their hubs.
Materials not available through ILL:
- Items available on Infosoup
- Items published in the previous four months
- Videogames, Software
- Reference & Genealogy Material – Some specific items may be available to be photocopied
- Textbooks
- Magazines – Some specific items may be available to be photocopied
Outside of the 4-state van delivery, the Shawano Library is responsible for returning items to loaning libraries at our own expense. Due to this, these additional items are not available outside the 4-state area:
- Paperbacks
- AV material used for entertainment
- Material only available out of the United States
- Limited availability in the United States
Transit Time
The Shawano Library has no control over the length of time it takes for ILL items to arrive. Many variables are involved, such as: availability, lending policies of the loaning libraries and number of libraries that own the item.
Checkout Period
The due date and opportunity for renewal is determined by the loaning library. If a renewal is needed, the request must be made 4 days before the item’s due date. An item may be renewed only once.
Cost of ILL
There is no direct charge to the patron for ILL services. Borrowers are responsible for any overdue charges, damages to items, or lost items. Charges for lost or damaged items are determined by the loaning library.
Internet Use
The Shawano County Library provides free Internet access for the public. The patron’s individual library card must be produced in order to use the Internet. A picture ID can be used for computer access once per calendar year. Public computer use is limited to 2 hours per patron per day. Length of computer usage is tracked automatically at most locations. Visitor passes may be available for those patrons without library cards.
Internet resources are provided equally to all users. Shawano County Library's control over content accessed by patrons using the Internet is governed by federal and state laws. Internet users should be aware the he or she may encounter material that is inaccurate, controversial, offensive, or unsuitable for minors. Patron use of the Internet carries with it the responsibility to evaluate the quality of information accessed. Library staff is available to help patrons navigate, identify, access, and evaluate resources found on the Internet.
Parents or guardians, not the Shawano County Library, are responsible for the use of the Internet by minor children. Parents and guardians are encouraged to discuss appropriate use of the Internet and to supervise their child’s usage. Parents and guardians may choose to restrict access to the Internet for their minor children.
The Shawano County Library do not offer or support personal e-mail accounts.
All users of electronic resources are expected to use the resources in a responsible, ethical manner. Misuse of the computers will result in a loss of computer privileges. Such misuse includes, but is not limited to:
The Shawano County Library reserve the right to monitor individual’s use of the library workstation for security purposes, conformance with procedures and acceptable use policies and the detection of illegal activities. The privacy provisions of Chap. 43 Wis. Stat. will apply to an individual’s use of the Internet although evidence of illegal activities will be reported to the appropriate authorities.
Internet resources are provided equally to all users. Shawano County Library's control over content accessed by patrons using the Internet is governed by federal and state laws. Internet users should be aware the he or she may encounter material that is inaccurate, controversial, offensive, or unsuitable for minors. Patron use of the Internet carries with it the responsibility to evaluate the quality of information accessed. Library staff is available to help patrons navigate, identify, access, and evaluate resources found on the Internet.
Parents or guardians, not the Shawano County Library, are responsible for the use of the Internet by minor children. Parents and guardians are encouraged to discuss appropriate use of the Internet and to supervise their child’s usage. Parents and guardians may choose to restrict access to the Internet for their minor children.
The Shawano County Library do not offer or support personal e-mail accounts.
All users of electronic resources are expected to use the resources in a responsible, ethical manner. Misuse of the computers will result in a loss of computer privileges. Such misuse includes, but is not limited to:
- Using resources for unauthorized, illegal, or unethical purposes
- Representing oneself as another user
- Attempting to modify or gain access to account information, card numbers, files, passwords, or information belonging to others
- Damaging or altering software components
- Illegally making copies of copyrighted or licensed software and data
- Sending, receiving, displaying, or printing text or images or sound clips which may be construed as legally obscene or harmful to minors
- Making changes to the setup or configuration of the library’s software or hardware
- Using individual software
The Shawano County Library reserve the right to monitor individual’s use of the library workstation for security purposes, conformance with procedures and acceptable use policies and the detection of illegal activities. The privacy provisions of Chap. 43 Wis. Stat. will apply to an individual’s use of the Internet although evidence of illegal activities will be reported to the appropriate authorities.
WiFi
The Shawano County Library provide free wireless access to patrons through an independent Internet provider.
The wireless network service is not secure. It is the individual’s responsibility to provide appropriate security settings to control access from other wireless devices within the library and the Internet itself. The Shawano County Libraries assumes no responsibility for providing virus protection or other security measures.
Users of the wireless service are expected to abide by the library’s Internet Use Policy. Failure to comply with this policy may result in lost of wireless access services through the Shawano County Library.
Library staff is unable to provide technical assistance and no guarantee can be made that individuals will be able to make a wireless connection.
The Shawano County Library assume no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from connection to the library’s wireless access.
The wireless network service is not secure. It is the individual’s responsibility to provide appropriate security settings to control access from other wireless devices within the library and the Internet itself. The Shawano County Libraries assumes no responsibility for providing virus protection or other security measures.
Users of the wireless service are expected to abide by the library’s Internet Use Policy. Failure to comply with this policy may result in lost of wireless access services through the Shawano County Library.
Library staff is unable to provide technical assistance and no guarantee can be made that individuals will be able to make a wireless connection.
The Shawano County Library assume no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from connection to the library’s wireless access.
Library Advocacy
The Shawano County Library aim to promote a comprehensive understanding of the library’s objectives and services among governing officials, civic leaders, and the general public as well as to promote active participation in the varied services offered by the library to people of all ages. Library staff and board members are encouraged to participate in variety of community activities that promote the library.
Materials Reconsideration
Shawano County Library recognizes that we serve a varied community with a diversity of tastes and convictions. We welcome expressions of concern about the contents of items held in our collection.
If a cardholding Shawano County resident has a concern regarding an item, we ask you to please complete all sections of the Materials Reconsideration Form so that we can fully understand your specific areas of concern.
Once the form has been completed, please drop it off at the Library. The Library Director and other Library staff, as deemed appropriate, will review your request. The request will be considered in a timely fashion, reviewing the questioned material in its entirety and conducting the necessary research in order to re-evaluate the item’s appropriateness for inclusion in the Library’s collection.
Once a decision has been made regarding the retention or removal of the material, the Library Director will send a letter explaining the decision to the person who submitted the Materials Reconsideration Form.
Should the person who submitted the request indicate dissatisfaction with the resolution, he/she may request a hearing by the Library Board of Trustees. The appeal should be made in writing to the Library Director at least one week prior to a board meeting. The Library Board will reconsider the decision based on whether or not the particular item conforms to the criteria established by Shawano County Library.
If a cardholding Shawano County resident has a concern regarding an item, we ask you to please complete all sections of the Materials Reconsideration Form so that we can fully understand your specific areas of concern.
Once the form has been completed, please drop it off at the Library. The Library Director and other Library staff, as deemed appropriate, will review your request. The request will be considered in a timely fashion, reviewing the questioned material in its entirety and conducting the necessary research in order to re-evaluate the item’s appropriateness for inclusion in the Library’s collection.
Once a decision has been made regarding the retention or removal of the material, the Library Director will send a letter explaining the decision to the person who submitted the Materials Reconsideration Form.
Should the person who submitted the request indicate dissatisfaction with the resolution, he/she may request a hearing by the Library Board of Trustees. The appeal should be made in writing to the Library Director at least one week prior to a board meeting. The Library Board will reconsider the decision based on whether or not the particular item conforms to the criteria established by Shawano County Library.
Meeting Rooms
The main Library contains three meeting rooms: the Ella Veslak Room, the Elsie Engel Room, and the Wisconsin Room. Meeting rooms are available to community groups during normal library hours, provided the rooms are not scheduled for library events.
- Meetings must be free and open to the public.
- Youth groups must have an adult sponsor.
- No smoking, alcoholic beverages, or illegal drugs/activities are allowed
- There is no fee for non-profit groups, however a tax exempt number must be on file.
- For profit groups, a fee of $20.00 for the first three hours and $40.00 thereafter will be charged.
- The Library is not responsible for any lost personal property of those attending the meetings or for loss or damage to exhibits and items used for the meetings.
- A $25.00 deposit is required if refreshments will be served.
- A variety of audio-visual equipment is available at no charge. Equipment needs must be arranged in advance of the meeting.
- Groups cannot use the fact of the meeting’s location as an endorsement of their activity, view, products, or services by the library, its staff, its governing board, or the City or County of Shawano.
- A signed application form must be on file prior to using a meeting room.
Patron Rights & Responsibilities
In order to ensure the enjoyment of everyone, it is each patron’s responsibility to maintain proper standards of behavior in order to protect his/her individual rights and privileges as well as the rights and privileges of others.
The Shawano County Libraries support the rights of individuals to:
The Shawano County Library restrict certain activities that in the judgment of management constitute unacceptable use of the library. If a patron continues to engage in the following activities, after being informed of acceptable use, loss of library privileges, suspension from the library, removal from the library and/or criminal prosecution or other legal action may result. Unacceptable use includes, but is not limited to:
To ensure that children have a safe, productive and fun library visit:
The Shawano County Libraries support the rights of individuals to:
- Use the library without discrimination
- Receive friendly, courteous and respectful service
- Have free and equal access to information
- Use the library without a threat of invasion of privacy
The Shawano County Library restrict certain activities that in the judgment of management constitute unacceptable use of the library. If a patron continues to engage in the following activities, after being informed of acceptable use, loss of library privileges, suspension from the library, removal from the library and/or criminal prosecution or other legal action may result. Unacceptable use includes, but is not limited to:
- Disruptive behavior that hinders public use, such as loud or boisterous behavior, verbal or physical harassment, drunkenness, running, fighting, or grouping together
- Illegal activities, including using library databases for illegal or criminal purposes
- Activities that present health or security risks
- Interference with the enjoyment of the library by others
- Disruption of the normal flow of operations
- Damage or alteration of library property, including library materials and technology
- Violation of copyright laws
- Violation of federal or state laws or local ordinances
- Assuming the identity of another person
To ensure that children have a safe, productive and fun library visit:
- Parents/guardians/caregivers, not library staff, are responsible for the safety and behavior of their children at all times while using the library
- Children under 12 years old should not be left unattended in any area of the library
- At the discretion of a parent/guardian/caregiver, children 12 years and older may use the library, unaccompanied, for a reasonable period of time and following the patron rights and responsibilities
Physical Distancing Policy
Safety of our patrons and staff is our number one priority. Anyone not following established safe policies set forth may be asked to leave the facility. If you or any person in your household is not feeling well, please remain home for the safety of everyone.
Anyone not adhering to the outlined safety precautions may be asked to leave the Shawano County Library.
- Six feet of physical distancing must be maintained with anyone who is not a member of your household
- Prolonged socializing is not permitted at this time.
- We will operate at a reduced capacity to comply with physical distancing recommendations.
- Restrictive tape or barriers of any kind may not be removed to accommodate access.
- A face covering is highly encouraged for anyone over the age of 2, unless a medical condition prevents its use.
Anyone not adhering to the outlined safety precautions may be asked to leave the Shawano County Library.
Programs
The Library offers programs consistent with promoting the library’s purpose and mission. Programs are intended to educate and inform the public, to promote community discussion, to present cultural events or provide entertainment.
Programs are generally free and open to the public. The Library may co-sponsor programs with other organizations.
Programs are generally free and open to the public. The Library may co-sponsor programs with other organizations.
Public Bulletin Boards and Literature Racks
The Shawano County Library provide space on its bulletin boards and literature racks for distribution of free materials which may be of interest to library patrons. Materials may be removed at the discretion of library staff due to timeliness, content, or space issues.
Materials acceptable for posting include: course, school, and educational announcements; special events and activities by non-profit organizations; author appearances and/or book signings by profit or non-profit organizations; and activities and services available through municipal, state and federal offices.
Materials not acceptable for posting include: commercial, religious, or political announcements and “Wanted” or “For Sale” notices.
Posting of material does not constitute endorsement by the Shawano County Library.
Materials acceptable for posting include: course, school, and educational announcements; special events and activities by non-profit organizations; author appearances and/or book signings by profit or non-profit organizations; and activities and services available through municipal, state and federal offices.
Materials not acceptable for posting include: commercial, religious, or political announcements and “Wanted” or “For Sale” notices.
Posting of material does not constitute endorsement by the Shawano County Library.
Reference & Reader's Advisory
The Shawano County Library provide Reference and Reader’s Advisory service to assist patrons in finding information, selecting materials, and using other information resources. Staff responds to information needs using the library collection and identifying sources beyond the library whenever necessary. Staff use professional judgment to assess needs and provides information, assistance or instruction appropriate to individual requests.
All references transactions are confidential under Wisconsin Statute 43.30.
Staff will provide replies to all requests for information and will accept questions in person, over the phone, by fax, through the mail, and through electronic means. Requests will be provided on a first-come, first-served basis, with priority given to in-person inquiries.
In providing information, especially in the subject areas of law, medicine and human biology, consumer information, personal finance/tax information, staff will use professional judgment while avoiding personal interpretation and recommendations.
Staff may set reasonable limits on the amount of time and level of response given to patron requests for information. Simple requests for information can usually be answered fully. More complex questions may require that patrons participate in finding needed information, with staff providing guidance and assistance. Patrons doing in-depth research or needing extensive individual reading guidance should expect to receive professional assistance, direction and library instruction, but will be expected to conduct the actual research themselves.
All references transactions are confidential under Wisconsin Statute 43.30.
Staff will provide replies to all requests for information and will accept questions in person, over the phone, by fax, through the mail, and through electronic means. Requests will be provided on a first-come, first-served basis, with priority given to in-person inquiries.
In providing information, especially in the subject areas of law, medicine and human biology, consumer information, personal finance/tax information, staff will use professional judgment while avoiding personal interpretation and recommendations.
Staff may set reasonable limits on the amount of time and level of response given to patron requests for information. Simple requests for information can usually be answered fully. More complex questions may require that patrons participate in finding needed information, with staff providing guidance and assistance. Patrons doing in-depth research or needing extensive individual reading guidance should expect to receive professional assistance, direction and library instruction, but will be expected to conduct the actual research themselves.
Soliciting, Petitioning, and Fundraising
Shawano County employees may engage in limited solicitation and distribution of materials to other employees, on County premises on behalf of non-profit organizations subject to the following requirements. Solicitation or distribution of materials is prohibited during the working time of either of the individuals making or receiving the solicitation or distribution. "Working time" does not include an employee's authorized lunch or rest period. Off-duty employees may not return to County premises to solicit or distribute materials to employees. Employees shall not use County equipment, supplies, property, communication devices or bulletin boards for any authorized solicitation or distribution.
The County may authorize a limited number of fund drives by employees on behalf of charitable organizations. Employee participation in such drives is completely voluntary and may not be conducted during working time. Employees seeking authorization for such a charitable fund drive should contact the Administrative Coordinator.
The County has the right to monitor any permitted solicitation and distribution under this policy and to terminate in its sole discretion any such solicitation or distribution.
Commercial solicitation is strictly prohibited on County premises. "Commercial Solicitation" for purposes of this policy means peddling or otherwise selling, purchasing or offering goods and services for sale or purchase, distributing advertising materials, circulars or product samples, or engaging an any other conduct relating to any outside business interests or for profit or personal economic benefit.
The County may authorize a limited number of fund drives by employees on behalf of charitable organizations. Employee participation in such drives is completely voluntary and may not be conducted during working time. Employees seeking authorization for such a charitable fund drive should contact the Administrative Coordinator.
The County has the right to monitor any permitted solicitation and distribution under this policy and to terminate in its sole discretion any such solicitation or distribution.
Commercial solicitation is strictly prohibited on County premises. "Commercial Solicitation" for purposes of this policy means peddling or otherwise selling, purchasing or offering goods and services for sale or purchase, distributing advertising materials, circulars or product samples, or engaging an any other conduct relating to any outside business interests or for profit or personal economic benefit.
Volunteers
The Shawano County Library supplement the efforts of paid library staff to provide quality library collections, services and programs; serves as a method for area residents to become familiar with the library; and creates opportunities for individuals to feel personal satisfaction while performing a valuable service for the community.
A volunteer is a person who performs tasks without wages, benefits, or compensation of any kind. Minor children may only work as volunteers with the consent of a parent or legal guardian.
Volunteers are recognized by the public as representatives of the library and shall be guided by the same work and behavior codes as employees. They work with the status of “at-will” employees.
The Shawano County Library do not provide workers compensation coverage for volunteers.
A volunteer is a person who performs tasks without wages, benefits, or compensation of any kind. Minor children may only work as volunteers with the consent of a parent or legal guardian.
Volunteers are recognized by the public as representatives of the library and shall be guided by the same work and behavior codes as employees. They work with the status of “at-will” employees.
The Shawano County Library do not provide workers compensation coverage for volunteers.
