Library Policies
Table of Contents
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Chromebooks
Chromebooks are available to check out for a maximum loan period of up to 14 calendar days. Chromebooks may be checked out by patrons 18 years of age or older who are current library cardholders in good standing. A Chromebook loaned will be checked out onto the eligible library cardholder’s library account.
Circulation
Library Card Registration
Anyone can get a library card. Library cards are free of charge. A replacement fee will be charged for a lost or damaged card. A patron must use their own card to checkout materials and access the public computers.
Verification
Photo ID and proof of current address are required to obtain a library card.
Photo identification may include, but is not limited to: a driver’s license, state ID, tribal ID or student ID. Proof of address may include, but is not limited to: mortgage/rental papers, utility bill or printed checks.
Juvenile Cards
Parents or legal guardians must be present when children (15 years and younger) apply for a card. The parent or legal guardian’s identification serves as proof of address for the child. A child aged 16 or older may apply for a library card without a parent/guardian present.
Community Cards
Community cards are available for patrons in a temporary or transitional living situation and have a lower checkout limit.
Renewing a Card
All library cards expire after 1 year.
Lost Cards
The Shawano County Library must be contacted immediately if a card is lost or stolen.
Borrowing Privileges
Loan periods and limits on checkout are:
Anyone can get a library card. Library cards are free of charge. A replacement fee will be charged for a lost or damaged card. A patron must use their own card to checkout materials and access the public computers.
Verification
Photo ID and proof of current address are required to obtain a library card.
Photo identification may include, but is not limited to: a driver’s license, state ID, tribal ID or student ID. Proof of address may include, but is not limited to: mortgage/rental papers, utility bill or printed checks.
Juvenile Cards
Parents or legal guardians must be present when children (15 years and younger) apply for a card. The parent or legal guardian’s identification serves as proof of address for the child. A child aged 16 or older may apply for a library card without a parent/guardian present.
Community Cards
Community cards are available for patrons in a temporary or transitional living situation and have a lower checkout limit.
Renewing a Card
All library cards expire after 1 year.
Lost Cards
The Shawano County Library must be contacted immediately if a card is lost or stolen.
Borrowing Privileges
Loan periods and limits on checkout are:
- New Video Recordings 7 days
- New books, New audiobooks, Music CDs, Library of Things, 14 days
- Chromebooks, Binge Boxes, Video Recordings, Videogames 14 days
- Books, Audiobooks 28 days
- Delivery Service 4 weeks
- Periodicals Do Not Circulate at Main Library 28 days at Branches
Cardholders may have a maximum of 150 items out at one time although some formats may have smaller limits.
Library borrowing privileges are withheld when more than $5 is owed on the account.
Renewals
Items may be renewed three times if there is no hold on the item. Renewals can be made in person with a current library card, by phone or through the library’s online patron catalog.
Holds
Materials that are not currently available may be requested in-person, by phone, or through the library’s online catalog. Patrons will be notified when the material is available by phone, e-mail or text. The library card which was used to place the hold must be produced in order to pick-up the hold at the library.
Library Card Unavailable
A library card or picture ID can be used to checkout materials or use a public computer.
Fines
Items not returned by the due date will incur a daily fine until the item is returned as follows:
Library borrowing privileges are withheld when more than $5 is owed on the account.
Renewals
Items may be renewed three times if there is no hold on the item. Renewals can be made in person with a current library card, by phone or through the library’s online patron catalog.
Holds
Materials that are not currently available may be requested in-person, by phone, or through the library’s online catalog. Patrons will be notified when the material is available by phone, e-mail or text. The library card which was used to place the hold must be produced in order to pick-up the hold at the library.
Library Card Unavailable
A library card or picture ID can be used to checkout materials or use a public computer.
Fines
Items not returned by the due date will incur a daily fine until the item is returned as follows:
- Chromebooks $5.00
- Books (4-week) $0.15
- New books, Library of Things $0.30
- Audiobooks, Music CDs $0.30
- Video Recordings, Videogames, Interlibrary Loan, Binge Boxes $1.25
- Books and magazines No Fines
Fees
There is no charge for checking out materials, using the Internet, and the initial library card.
Fees for Other Services Are:
Damages
The patron must pay for the replacement cost of damaged items. Identical replacement items may be accepted with prior approval and by the discretion of the Library Director. All damaged items will incur a $3 processing fee for reprocessing and re-cataloging a replacement item.
Lost Items
The list price plus an additional $3 processing fee will be charged for all lost items.
Refunds will be issued if a paid item is returned with the receipt within 1 month of payment, minus the $3 processing fee.
There is no charge for checking out materials, using the Internet, and the initial library card.
Fees for Other Services Are:
- Printing: $0.25/page
- Photocopies: $0.25/page
- Fax: $1 for local or tollfree; $1/page for in the US; $1.50/page for international; $1/page incoming fax
- Meeting Rooms - Profit groups only
- $20 for 3hrs or less; $40 for over 3hrs
- Replacement Library Card $3.00
Damages
The patron must pay for the replacement cost of damaged items. Identical replacement items may be accepted with prior approval and by the discretion of the Library Director. All damaged items will incur a $3 processing fee for reprocessing and re-cataloging a replacement item.
- Audio Kit Bag: $1.00
- Book Jacket: $1.00
- Media Cases: $5.00
- Missing barcode: $1.00
- Other Miscellaneous Damages: Discretion of the Library Director
Lost Items
The list price plus an additional $3 processing fee will be charged for all lost items.
Refunds will be issued if a paid item is returned with the receipt within 1 month of payment, minus the $3 processing fee.
Collection Development
Policy Purpose
The purpose of this policy is to guide the selection, purchasing, and maintenance of the lending and reference collections of Shawano County Library.
Shawano County Library adheres to the principles of intellectual freedom, adopted by the American Library Association, as expressed in the Library Bill of Rights and the Freedom to View Statements. The Library subscribes to the Freedom to Read Statement prepared by the American Library Association and the American Book Publishers Council.
Library Bill of Rights Statement: http://www.ala.org/advocacy/intfreedom/librarybill
Freedom to View Statement: http://www.ala.org/vrt/professionalresources/vrtresources/freedomtoview
Freedom to Read Statement: http://www.ala.org/advocacy/intfreedom/statementspols/freedomreadstatement
Scope of the Collection
Shawano County Library serves nearly 42,000 people throughout Shawano County. We strive to provide informational, recreational, and educational materials for the residents of the community in several formats, including books, audio and video recordings, and electronic sources, in keeping with our mission to inform, inspire, enrich, and entertain.
As well as our lending collections, which comprise both recreational and informational materials, we also strive to help preserve a variety of local and historical information relevant to the City and County of Shawano. These materials are mainly reference-only and include newspapers, both on paper and microfilm; yearbooks; plat books; registers of historical business, buildings, and individuals; and information about local attractions and organizations.
Through our memberships in Nicolet Federated Library System, Outagamie Waupaca Library System, and WISCAT, we are able to offer our patrons inter-library loan services. This provides our patrons access to many more resources, including academic and specialized items, without the corresponding strain on our budget.
The Shawano County Library does not house collections of outdated formats, such as VHS, cassette tapes, and computer software.
Responsibility for Selection
Final responsibility for materials selection rests with the Library Director as delegated by the Board of Trustees. Under the supervision of the Director, other staff members who are qualified by reason of education, training, and/or experience may aid in the material selection process.
Criteria for Selection
Selection aids such as reviews, trade journals, best-seller lists, and holds lists may be used. Popular demand will also be considered valid criteria for selection as long as the materials fit into the general criteria for acquisition. Selection of materials may be influenced by many factors, including, but not limited to the following:
The Library recognizes its responsibility to have a representative selection of materials available on subjects of interest to the community. We attempt to provide materials presenting various points of view, within the limitations of space, budget, and availability. While some materials may be controversial, selection decisions are not made on the anticipated approval or disapproval, but are made on the merits of the work in relation to the current collection, community needs and interests, and the above criteria.
The responsibility for use of library material rests with the individual, or, in the case of a child or adult not considered competent, with their parents or legal guardians. The Library does not provide a rating system (other than that already indicated on the material, as in the case of movie ratings) and will not censor or monitor checkouts of individual patrons of any age.
New formats shall be considered for the collection when industry report and evidence from local requests indicate that a significant portion of the community population has the necessary technology to make use of the format.
Within budgetary considerations, the Library will strive to provide a flow of new materials throughout the year. The percentage of our collection development budget that is allocated to the various formats will be reviewed at least annually; these allocations will be determined based primarily on circulation statistics but will also take into account other factors such as price fluctuations.
These guidelines will apply to both purchased materials and donations.
Weeding and Repair
Weeding refers to the removal of items from the Library’s collection. Professional library staff will review items in the collection – collectively and on a regular schedule (in the case of entire locations, such as ‘children’s holiday’ or ‘adult nonfiction’) as well as on an individual and ongoing basis, as items are checked out and returned to the Library. Items that are worn, obsolete, unused, old editions, or unnecessarily duplicated will be either repaired or removed from the collection. It is the responsibility of library staff to assess the need for repairing or replacing items that are damaged, destroyed, or lost.
Weeded items are not automatically replaced; replacement criteria include those listed above under “Selection.”
Items that have been weeded may be sold at a book sale or silent auction, donated to another organization, recycled, or disposed of in any other manner which the Library staff sees fit.
The purpose of this policy is to guide the selection, purchasing, and maintenance of the lending and reference collections of Shawano County Library.
Shawano County Library adheres to the principles of intellectual freedom, adopted by the American Library Association, as expressed in the Library Bill of Rights and the Freedom to View Statements. The Library subscribes to the Freedom to Read Statement prepared by the American Library Association and the American Book Publishers Council.
Library Bill of Rights Statement: http://www.ala.org/advocacy/intfreedom/librarybill
Freedom to View Statement: http://www.ala.org/vrt/professionalresources/vrtresources/freedomtoview
Freedom to Read Statement: http://www.ala.org/advocacy/intfreedom/statementspols/freedomreadstatement
Scope of the Collection
Shawano County Library serves nearly 42,000 people throughout Shawano County. We strive to provide informational, recreational, and educational materials for the residents of the community in several formats, including books, audio and video recordings, and electronic sources, in keeping with our mission to inform, inspire, enrich, and entertain.
As well as our lending collections, which comprise both recreational and informational materials, we also strive to help preserve a variety of local and historical information relevant to the City and County of Shawano. These materials are mainly reference-only and include newspapers, both on paper and microfilm; yearbooks; plat books; registers of historical business, buildings, and individuals; and information about local attractions and organizations.
Through our memberships in Nicolet Federated Library System, Outagamie Waupaca Library System, and WISCAT, we are able to offer our patrons inter-library loan services. This provides our patrons access to many more resources, including academic and specialized items, without the corresponding strain on our budget.
The Shawano County Library does not house collections of outdated formats, such as VHS, cassette tapes, and computer software.
Responsibility for Selection
Final responsibility for materials selection rests with the Library Director as delegated by the Board of Trustees. Under the supervision of the Director, other staff members who are qualified by reason of education, training, and/or experience may aid in the material selection process.
Criteria for Selection
Selection aids such as reviews, trade journals, best-seller lists, and holds lists may be used. Popular demand will also be considered valid criteria for selection as long as the materials fit into the general criteria for acquisition. Selection of materials may be influenced by many factors, including, but not limited to the following:
- Budgetary considerations
- Physical limitations of the library building
- Present and potential relevance to community needs
- Suitability of the format and construction
- The need for added materials in subject areas
- Availability of material through interlibrary loan
The Library recognizes its responsibility to have a representative selection of materials available on subjects of interest to the community. We attempt to provide materials presenting various points of view, within the limitations of space, budget, and availability. While some materials may be controversial, selection decisions are not made on the anticipated approval or disapproval, but are made on the merits of the work in relation to the current collection, community needs and interests, and the above criteria.
The responsibility for use of library material rests with the individual, or, in the case of a child or adult not considered competent, with their parents or legal guardians. The Library does not provide a rating system (other than that already indicated on the material, as in the case of movie ratings) and will not censor or monitor checkouts of individual patrons of any age.
New formats shall be considered for the collection when industry report and evidence from local requests indicate that a significant portion of the community population has the necessary technology to make use of the format.
Within budgetary considerations, the Library will strive to provide a flow of new materials throughout the year. The percentage of our collection development budget that is allocated to the various formats will be reviewed at least annually; these allocations will be determined based primarily on circulation statistics but will also take into account other factors such as price fluctuations.
These guidelines will apply to both purchased materials and donations.
Weeding and Repair
Weeding refers to the removal of items from the Library’s collection. Professional library staff will review items in the collection – collectively and on a regular schedule (in the case of entire locations, such as ‘children’s holiday’ or ‘adult nonfiction’) as well as on an individual and ongoing basis, as items are checked out and returned to the Library. Items that are worn, obsolete, unused, old editions, or unnecessarily duplicated will be either repaired or removed from the collection. It is the responsibility of library staff to assess the need for repairing or replacing items that are damaged, destroyed, or lost.
Weeded items are not automatically replaced; replacement criteria include those listed above under “Selection.”
Items that have been weeded may be sold at a book sale or silent auction, donated to another organization, recycled, or disposed of in any other manner which the Library staff sees fit.
Confidentiality of Library Records
Under Wisconsin Statutes Section 43.30, library records that indicate the identity of any individual who borrows or uses a library’s documents or other materials, resources or services may only be disclosed:
- With written consent of the library user
- By court order
- To the custodial parent or guardian of a child who is under the age of 16 who requests such library records
- To persons acting within the scope of their duties in the administration of the library
- Under certain circumstances, to other libraries for interlibrary loan purposes
Confidentiality Statement
The Shawano County Library protect the privacy of library records and the confidentiality of library users of services and materials by relevant laws. In addition, the Library Board supports the principle of freedom of inquiry for library users and protects against the unwarranted invasion of the personal privacy of library users.
Therefore, the following information will not be disclosed:
Therefore, the following information will not be disclosed:
- A patron’s name
- A patron’s address
- A patron’s telephone number, fax number, or email address
- A patron’s borrowing record and its contents
- The number and character of questions asked by a patron
- The frequency or content of a patron’s lawful visits to the library
- The information supplied to a patron
- The library’s circulation records and their contents will not be released without presentation of a court order or subpoena unless the cardholder provides written consent to library personnel (Wis. Stats. 43.40)
Delivery Service
The Delivery Service operates as an integral part of the library system and extends services to residents throughout Shawano County.
The delivery van shall work with local organizations, homebound individuals, or individuals with limited access to the library by bringing them materials on a monthly basis. The delivery van may also act as a mobile checkout site on a temporary basis.
The selection of deliveries is based upon a wide variety of factors including, but not limited to, distance from a county library and patron service needs. Deliveries are evaluated and adjusted on an on-going basis. Requests for additional deliveries are encouraged.
Delivery patrons are required to have a library card. Fines will not be charged for overdue items although patrons will be held accountable for the return of materials borrowed or lost items.
The delivery van shall work with local organizations, homebound individuals, or individuals with limited access to the library by bringing them materials on a monthly basis. The delivery van may also act as a mobile checkout site on a temporary basis.
The selection of deliveries is based upon a wide variety of factors including, but not limited to, distance from a county library and patron service needs. Deliveries are evaluated and adjusted on an on-going basis. Requests for additional deliveries are encouraged.
Delivery patrons are required to have a library card. Fines will not be charged for overdue items although patrons will be held accountable for the return of materials borrowed or lost items.
Displays & Exhibits
As an educational and cultural institution, the Shawano County Library welcome exhibits and displays of interest, information, and enlightenment to the community. Displays of handiwork, historical materials, nature study, or any other material deemed of general interest may be exhibited. Displays and exhibits may be placed in the Libraries at the discretion of the Director and may be removed at a later date due to space requirements or lack of interest.
The Libraries assume no responsibility for the preservation or protection, and no liability for possible damage or theft of any item displayed or exhibited. All items placed in the Libraries are at the owner’s risk.
The Libraries assume no responsibility for the preservation or protection, and no liability for possible damage or theft of any item displayed or exhibited. All items placed in the Libraries are at the owner’s risk.
Donations of Items
Thank you for considering donating to Shawano County Library. Donated materials must be in excellent condition and meet specific criteria to be accepted by the Library. The Library reserves the right to evaluate all donations prior to acceptance. If accepted, your materials may be added to the Library’s collection, sold at Library book sales, or offered to other local agencies.
The Library encourages donations of materials not readily available for purchase. For example, items of local history might only be obtained through donations. However, some of these items may be inappropriate for the collection. Therefore, the Library will not make commitments to keep donations as part of the collection until the material has been examined. Due to limited shelving space, only items that are deemed to enhance the Library’s holdings will be accepted for the collection; all other material will be relegated to the used book sale or silent auctions.
The Library accepts donations of new or gently used books (hardcover and quality paperback books), media materials (DVD, CD, audiobooks), and reserves the right to reject materials for any reason. All donations are subject to the provisions listed below:
Damaged, incomplete, soiled or musty books; Reader’s Digest condensed books, textbooks, encyclopedias, VHS, cassettes, and out-of-date nonfiction books will not be accepted. The staff may recommend that the patron take these items to other used book sales or the recycling center.
Donations may be tax deductible. However, by law, Library staff cannot determine the value of a donation for IRS purposes. We will provide a form acknowledging the donation you made to the Library.
The Library encourages donations of materials not readily available for purchase. For example, items of local history might only be obtained through donations. However, some of these items may be inappropriate for the collection. Therefore, the Library will not make commitments to keep donations as part of the collection until the material has been examined. Due to limited shelving space, only items that are deemed to enhance the Library’s holdings will be accepted for the collection; all other material will be relegated to the used book sale or silent auctions.
The Library accepts donations of new or gently used books (hardcover and quality paperback books), media materials (DVD, CD, audiobooks), and reserves the right to reject materials for any reason. All donations are subject to the provisions listed below:
- Donated items become the property of Shawano County Library.
- Materials donated to the Library must be unconditional and they are non-returnable.
- The Library is under no obligation to add materials to the collection or to notify the donor of disposition of items.
- Donated items may be reviewed for possible addition to the Library collection, based on condition and relevance to collection guidelines and policies.
- Items not added to the collection may be given to the Friends of Shawano County Libraries, Inc. to sell at book sales. The proceeds benefit the Library.
- There is a limit of four bags or boxes of donated materials, that can be easily carried, accepted on any one day from an individual. Donations must be delivered to the Library’s Returns desk.
Damaged, incomplete, soiled or musty books; Reader’s Digest condensed books, textbooks, encyclopedias, VHS, cassettes, and out-of-date nonfiction books will not be accepted. The staff may recommend that the patron take these items to other used book sales or the recycling center.
Donations may be tax deductible. However, by law, Library staff cannot determine the value of a donation for IRS purposes. We will provide a form acknowledging the donation you made to the Library.
Interlibrary Loan
Interlibrary Loan (ILL) is a borrowing privilege available to residents of Shawano County. While not every item will be available, Shawano Library does its best to meet the needs of most users. ILL users must have their account in good standing. This service allows patrons to borrow materials that are not available through the library’s online patron catalog. This includes:
Loaning Libraries
The main sources of materials are public and academic libraries of Wisconsin, Minnesota, North Dakota and South Dakota. These libraries are connected via a van delivery network that runs daily between the states and their hubs.
Materials not available through ILL include:
Outside of the 4-state van delivery, the Shawano Library is responsible for returning items to loaning libraries at our own expense. Due to this, these additional items are not available outside the 4-state area:
Transit Time
The Shawano Library has no control over the length of time it takes for ILL items to arrive. Many variables are involved, such as availability, lending policies of the loaning libraries and number of libraries that own the item.
Checkout Period
The due date and opportunity for renewal is determined by the loaning library. If a renewal is needed, the request must be made 4 days before the item’s due date. An item may be renewed only once.
Cost of ILL
There is no direct charge to the patron for ILL services. Borrowers are responsible for any overdue charges, damages to items, or lost items. Charges for lost or damaged items are determined by the loaning library.
- Books
- Magazine Articles
- Videos/DVDs
- CDs
- Recorded Books
- Microfilm from State Historical Society
Loaning Libraries
The main sources of materials are public and academic libraries of Wisconsin, Minnesota, North Dakota and South Dakota. These libraries are connected via a van delivery network that runs daily between the states and their hubs.
Materials not available through ILL include:
- Items available in the library’s online patron catalog
- Items published in the previous six months
- Videogames, Software
- Reference & Genealogy Material – Some specific items may be available to be photocopied
- Textbooks
- Magazines – Some specific items may be available to be photocopied
Outside of the 4-state van delivery, the Shawano Library is responsible for returning items to loaning libraries at our own expense. Due to this, these additional items are not available outside the 4-state area:
- Paperbacks
- Media material used for entertainment
- Material only available out of the United States
- Limited availability in the United States
Transit Time
The Shawano Library has no control over the length of time it takes for ILL items to arrive. Many variables are involved, such as availability, lending policies of the loaning libraries and number of libraries that own the item.
Checkout Period
The due date and opportunity for renewal is determined by the loaning library. If a renewal is needed, the request must be made 4 days before the item’s due date. An item may be renewed only once.
Cost of ILL
There is no direct charge to the patron for ILL services. Borrowers are responsible for any overdue charges, damages to items, or lost items. Charges for lost or damaged items are determined by the loaning library.
Internet Use
The Shawano County Library provides free Internet access for the public. The patron’s individual library card must be produced in order to use the Internet. A picture ID can also be used for computer access. Public computer use is limited to 2 hours per patron per day. Length of computer usage is tracked automatically at most locations. Visitor passes may be available for those patrons without library cards.
Internet resources are provided equally to all users. Shawano County Library’s control over content accessed by patrons using the Internet is governed by federal and state laws. Internet users should be aware that he or she may encounter material that is inaccurate, controversial, offensive, or unsuitable for minors. Patron use of the Internet carries with it the responsibility to evaluate the quality of information accessed. Library staff is available to help patrons navigate, identify, access, and evaluate resources found on the Internet.
Parents or guardians, not the Shawano County Library, are responsible for the use of the Internet by minor children. Parents and guardians are encouraged to discuss appropriate use of the Internet and to supervise their child’s usage. Parents and guardians may choose to restrict access to the Internet for their minor child(ren).
The Shawano County Library does not offer or support personal e-mail accounts.
All users of electronic resources are expected to use the resources in a responsible, ethical manner. Misuse of the computers will result in a loss of computer privileges. Such misuse includes, but is not limited to:
The Shawano County Library reserves the right to monitor individual’s use of the library workstation for security purposes, conformance with procedures and acceptable use policies and the detection of illegal activities. The privacy provisions of Chap. 43 Wis. Stat. will apply to an individual’s use of the Internet although evidence of illegal activities will be reported to the appropriate authorities.
Internet resources are provided equally to all users. Shawano County Library’s control over content accessed by patrons using the Internet is governed by federal and state laws. Internet users should be aware that he or she may encounter material that is inaccurate, controversial, offensive, or unsuitable for minors. Patron use of the Internet carries with it the responsibility to evaluate the quality of information accessed. Library staff is available to help patrons navigate, identify, access, and evaluate resources found on the Internet.
Parents or guardians, not the Shawano County Library, are responsible for the use of the Internet by minor children. Parents and guardians are encouraged to discuss appropriate use of the Internet and to supervise their child’s usage. Parents and guardians may choose to restrict access to the Internet for their minor child(ren).
The Shawano County Library does not offer or support personal e-mail accounts.
All users of electronic resources are expected to use the resources in a responsible, ethical manner. Misuse of the computers will result in a loss of computer privileges. Such misuse includes, but is not limited to:
- Using resources for unauthorized, illegal, or unethical purposes
- Representing oneself as another user
- Attempting to modify or gain access to account information, card numbers, files, passwords, or information belonging to others
- Damaging or altering software components
- Illegally making copies of copyrighted or licensed software and data
- Sending, receiving, displaying, or printing text or images or sound clips which may be construed as legally obscene or harmful to minors
- Making changes to the setup or configuration of the library’s software or hardware
- Using individual software
The Shawano County Library reserves the right to monitor individual’s use of the library workstation for security purposes, conformance with procedures and acceptable use policies and the detection of illegal activities. The privacy provisions of Chap. 43 Wis. Stat. will apply to an individual’s use of the Internet although evidence of illegal activities will be reported to the appropriate authorities.
Wireless Access
The Shawano County Library provide free wireless access to patrons through an independent Internet provider.
The wireless network service is not secure. It is the individual’s responsibility to provide appropriate security settings to control access from other wireless devices within the library and the Internet itself. The Shawano County Libraries assumes no responsibility for providing virus protection or other security measures.
Users of the wireless service are expected to abide by the library’s Internet Use Policy. Failure to comply with this policy may result in lost of wireless access services through the Shawano County Library.
Library staff is unable to provide technical assistance and no guarantee can be made that individuals will be able to make a wireless connection.
The Shawano County Library assume no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from connection to the library’s wireless access.
The wireless network service is not secure. It is the individual’s responsibility to provide appropriate security settings to control access from other wireless devices within the library and the Internet itself. The Shawano County Libraries assumes no responsibility for providing virus protection or other security measures.
Users of the wireless service are expected to abide by the library’s Internet Use Policy. Failure to comply with this policy may result in lost of wireless access services through the Shawano County Library.
Library staff is unable to provide technical assistance and no guarantee can be made that individuals will be able to make a wireless connection.
The Shawano County Library assume no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from connection to the library’s wireless access.
Library Advocacy
The Shawano County Library aims to promote a comprehensive understanding of the library’s objectives and services among governing officials, civic leaders, and the general public as well as to promote active participation in the varied services offered by the library to people of all ages. Library staff and board members are encouraged to participate in variety of community activities that promote the library.
Materials Reconsideration
Shawano County Library recognizes that we serve a varied community with a diversity of tastes and convictions. We welcome expressions of concern about the contents of items held in our collection.
If a cardholding Shawano County resident has a concern regarding an item, we ask you to please complete all sections of the materials reconsideration form so that we can fully understand your specific areas of concern.
Once the form has been completed, please drop it off at the Library. The Library Director and other Library staff, as deemed appropriate, will review your request. The request will be considered in a timely fashion, reviewing the questioned material in its entirety and conducting the necessary research in order to re-evaluate the item’s appropriateness for inclusion in the Library’s collection.
Once a decision has been made regarding the retention or removal of the material, the Library Director will send a letter explaining the decision to the person who submitted the materials reconsideration form.
Should the person who submitted the request indicate dissatisfaction with the resolution, he/she may request a hearing by the Library Board of Trustees. The appeal should be made in writing to the Library Director at least one week prior to a board meeting. The Library Board will reconsider the decision based on whether or not the particular item conforms to the criteria established by Shawano County Library.
If a cardholding Shawano County resident has a concern regarding an item, we ask you to please complete all sections of the materials reconsideration form so that we can fully understand your specific areas of concern.
Once the form has been completed, please drop it off at the Library. The Library Director and other Library staff, as deemed appropriate, will review your request. The request will be considered in a timely fashion, reviewing the questioned material in its entirety and conducting the necessary research in order to re-evaluate the item’s appropriateness for inclusion in the Library’s collection.
Once a decision has been made regarding the retention or removal of the material, the Library Director will send a letter explaining the decision to the person who submitted the materials reconsideration form.
Should the person who submitted the request indicate dissatisfaction with the resolution, he/she may request a hearing by the Library Board of Trustees. The appeal should be made in writing to the Library Director at least one week prior to a board meeting. The Library Board will reconsider the decision based on whether or not the particular item conforms to the criteria established by Shawano County Library.
Meeting Rooms
The library meeting rooms are available for use by educational, cultural, and civic groups and individuals if this use does not interfere with the normal functions and programs of the library.
Guidelines for Use:
Guidelines for Use:
- Meeting rooms will be made available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use. Meetings are scheduled on a first come, first served basis. Library programming will have priority when scheduling room use.
- No individuals or organizations shall be permitted to designate any meeting room as their meeting place. Room assignments shall be determined, based on availability, by library staff.
- Reservations will be confirmed when a signed Meeting Room Use Agreement is completed and is approved by the library during normal business hours.
- The room shall be used during regular library hours only. Meetings must conclude 15 minutes before closing time.
- There is no charge for individuals or non-profit groups with a tax-exempt number on file. Profit groups will incur a fee of $20 for meetings of 1-3 hours in length and $40 for meetings over 3 hours. Room fee is due on or before the date of reservation.
- Refreshments may be served although a $25 deposit is required at the time of reservation. If the room is left clean, the deposit will be returned. At no time is alcohol allowed.
- Reservations are accepted beginning November 1 annually for the following calendar year.
- A variety of technology equipment is available for use in the library at no charge although must be reserved ahead of time with the reservation.
- Rooms may be used for:
- meetings which are open to the public
- presentations, group discussions, workshops, and other similar functions
- organizations engaged in educational, cultural, intellectual, governmental or charitable activities
- individuals (or formal or informal groups) for purposes of studying, researching, planning, employment searches, job interviews, telehealth appointments, and/or court appearances.
- Rooms may NOT be used for:
- any purpose which may interfere with the regular operation of the library
- commercial events (where products, services, or memberships are advertised solicited, or sold), including educational classes or seminars which charge a fee (library sponsored performers may sell merchandise related to their performance),
- purely social events, including company or family parties or receptions
- individuals, businesses, or civic groups to conduct regularly scheduled office hours, classes, workshops, or seminars
- gambling, in any form or any illegal activity
- a darkened environment unless needed for technology purposes
- Depending on setup, the Veslak Room can accommodate 70 people, Engel Room 50 people, and Wisconsin Room 10 people.
- No admission fee, registration fee, nor donations may be sought from meeting attendees, except by local non-profit educational, social service or cultural organizations with the specific permission of the library director.
- No materials (brochures, flyers, bookmarks, etc.) may be distributed to other patrons using the library without the specific permission of the library director.
- There shall be no posters, signs, etc. attached to the walls, curtains, windows or any other parts of the library.
- Users must abide by the library’s behavior policies.
- The library cannot accept calls or relay messages to persons attending meetings, except in emergencies.
- The rooms shall be left in a neat, clean, and orderly condition; if not, the responsible group/individual will be given notice that continued offense will result in denied access to the meeting rooms. Should cleaning be needed after a meeting, the group/individual may be charged a cleaning fee.
- Users agree to abide by all regulations of the library relating to the use of the facilities and accept responsibility for all damage caused to the building and/or equipment beyond normal wear.
- Events or meetings will not be publicized in a manner which suggests library sponsorship or affiliation. Use of the library meeting rooms does not imply endorsement by the library staff or library board of viewpoints presented.
- The library board and staff do not assume any liability for groups or individuals attending a meeting in the library. The library is not responsible for any equipment, supplies, materials, clothing, or other items brought to the library by any group or individual attending a meeting.
- The library director has the authority to issue reasonable meeting room rules and to revoke permission for use of meeting rooms if policies and rules are not followed and has authority to interpret minor variations from this policy. Any person or group may appeal against the director’s decision to the library board.
Patron Rights & Responsibilities
Pursuant to Section 43.52(2) of the Wisconsin Statutes, the Shawano County Library Board of Trustees adopts this patron rights and responsibilities policy to regulate the use of the library. The purpose of the policy is to protect the rights and safety of library customers and staff members; to preserve and protect the library's materials, facilities, and property; and to maintain order in the library to render its use most beneficial to the greatest number.
By visiting a Shawano County Library you are making a commitment to act courteously toward all other persons here, act respectfully with regard to public property, and follow all rules of this facility.
It is a patron's responsibility to maintain necessary and proper standards of behavior to protect their individual rights and the rights and privileges of other patrons. The Shawano County Library supports the rights of individuals to:
Who May Use the Library
The Shawano County Library encourages visits by young children, and it is our desire to make this important visit both memorable and enjoyable for the child. However, library staff will not assume responsibility for the care of unsupervised children in the library. Therefore, it is library policy that all children under the age of 12 be accompanied by a parent or designated responsible person while in the library. Also, if the young child is attending a library program, we require the parent/responsible person to remain in the library throughout the program.
Disruptive children:
Children of all ages are encouraged to use the library for homework, recreational reading, and program attendance. Library staff realizes that the library will be noisier at busy times and that children by nature can cause more commotion. However, children (whether with parents or not) who are being continually disruptive will be given two warnings that they must settle down or will be asked to leave the library. If after a second warning the child continues to be disruptive, he/she will be asked to leave the library. If the child needs to contact a parent, he/she may do so and then wait with a staff person until the parent arrives.
Behavior Policy:
Patrons of the Shawano County Library have the right to use library materials and services without being unduly disturbed or impeded by other library users, and patrons and staff have the right to a secure and congenial environment. If a patron creates a public nuisance, that patron may be restricted from the library and from the use of the library facilities. Those who are unwilling to leave or do not leave within a reasonable amount of time, after being instructed to do so by the staff, will be subject to the law. Failure to comply with these rules may result in the loss of library use privileges on a temporary or permanent basis.
Suspensions & Banning:
When possible, staff will first educate individuals about the applicable policies before taking stronger measures to enforce those policies. In situations where library staff feel that the health, safety, or security of library patrons or staff are threatened, they may take any and all appropriate action including, but not limited to, calling the police for assistance.
Patrons who fail to abide by the Library’s policies are subject to suspension and/or banning of their Library privileges, which includes all library properties and the services they offer.
Suspension/banning of privileges will be determined by the Library Director and communicated to the patron in writing. The Director’s decision may be appealed to the Library Board within 10 days after the patron has received the notice. The Board shall hold a hearing within 30 days after the notice has been filed. Within 30 days of the completion of the hearing, the Board shall issue a written decision. The Board shall have the power to affirm or reverse the written determination or to remand it to the Director or designee with instructions for reconsideration. The decision, except for remand, shall be a final determination.
Non-compliance with Ban - Trespassing:
If a banned individual enters any Shawano County Library before the return date listed in the ban letter, police will be called and the individual may be arrested for trespassing.
Those suspended can seek reinstatement by appealing the decision to the Library Board. The Library Board will issue a final decision, including, if appropriate, a timeline for when the appeal can be brought forward again by the patron.
By visiting a Shawano County Library you are making a commitment to act courteously toward all other persons here, act respectfully with regard to public property, and follow all rules of this facility.
It is a patron's responsibility to maintain necessary and proper standards of behavior to protect their individual rights and the rights and privileges of other patrons. The Shawano County Library supports the rights of individuals to:
- Use the library without discrimination
- Receive friendly, courteous and respectful service
- Have free and equal access to information
- Use the library without a threat of invasion of privacy
Who May Use the Library
- The library will serve all residents of the community and the public library system area. Service will not be denied or abridged because of religious, racial, social, economic, or political status, or because of mental, emotional, or physical condition, age, gender, or sexual orientation.
- The use of the library may be denied for due cause. Such cause may be failure to return library materials or to pay fines and fees, destruction of library property, disturbance of other patrons, or any other illegal, disruptive, or objectionable conduct on library premises.
The Shawano County Library encourages visits by young children, and it is our desire to make this important visit both memorable and enjoyable for the child. However, library staff will not assume responsibility for the care of unsupervised children in the library. Therefore, it is library policy that all children under the age of 12 be accompanied by a parent or designated responsible person while in the library. Also, if the young child is attending a library program, we require the parent/responsible person to remain in the library throughout the program.
Disruptive children:
Children of all ages are encouraged to use the library for homework, recreational reading, and program attendance. Library staff realizes that the library will be noisier at busy times and that children by nature can cause more commotion. However, children (whether with parents or not) who are being continually disruptive will be given two warnings that they must settle down or will be asked to leave the library. If after a second warning the child continues to be disruptive, he/she will be asked to leave the library. If the child needs to contact a parent, he/she may do so and then wait with a staff person until the parent arrives.
Behavior Policy:
Patrons of the Shawano County Library have the right to use library materials and services without being unduly disturbed or impeded by other library users, and patrons and staff have the right to a secure and congenial environment. If a patron creates a public nuisance, that patron may be restricted from the library and from the use of the library facilities. Those who are unwilling to leave or do not leave within a reasonable amount of time, after being instructed to do so by the staff, will be subject to the law. Failure to comply with these rules may result in the loss of library use privileges on a temporary or permanent basis.
- Any behavior that disrupts or hinders public use of the library is prohibited on library property. This includes, but is not limited to, loud or boisterous behavior, verbal or physical harassment, drunkenness, running, and fighting.
- Seating at library tables, carrels, and chairs is limited to the number of persons for whom the furniture was designed. Sitting on tables is not allowed.
- Bicycles are not permitted in any library public area or entryway. Bicycles must be parked in a bike rack when available. Roller-skating and skateboarding are not permitted in the library or its entryway. Wagons and strollers may not obstruct a corridor, hallway, aisle, entry, or exit.
- Selling non-library related products or services, or soliciting donations is not permitted in the library.
- Taking surveys, circulating petitions, distributing leaflets, and other similar activities are permitted in the library only when authorized by the Library Director.
- Service animals are permitted in the library. All other animals are not permitted except as part of a library-sponsored program. Animals may not be left unattended on library property.
- Parents or other legal guardians are responsible for the behavior of their minor children on library property.
- The violation of federal or state laws or local ordinances will not be permitted on library property. Theft, vandalism, and mutilation of library property are criminal offenses and may be prosecuted.
- The use of alcohol, tobacco, e-cigarettes and nicotine products inside the library or on library grounds is prohibited.
- Library telephones are available on a limited basis for $0.25 per local call. Long distance calls are prohibited. Staff reserve the right to end any calls that have a negative impact on library operations.
- Up to two people may use a computer station simultaneously.
- Sleeping on the library premises is not permitted.
- Patrons whose bodily hygiene is offensive to constitute a nuisance to other persons may be required to leave the building.
- Modifications to library property and space, including moving furniture and shelving, and changing illumination may not be done without the consent of library staff.
- Personal items left unattended on the library premises may be removed if they appear to be abandoned.
- The public is not permitted in employee work areas, except by invitation of a staff member.
Suspensions & Banning:
When possible, staff will first educate individuals about the applicable policies before taking stronger measures to enforce those policies. In situations where library staff feel that the health, safety, or security of library patrons or staff are threatened, they may take any and all appropriate action including, but not limited to, calling the police for assistance.
Patrons who fail to abide by the Library’s policies are subject to suspension and/or banning of their Library privileges, which includes all library properties and the services they offer.
Suspension/banning of privileges will be determined by the Library Director and communicated to the patron in writing. The Director’s decision may be appealed to the Library Board within 10 days after the patron has received the notice. The Board shall hold a hearing within 30 days after the notice has been filed. Within 30 days of the completion of the hearing, the Board shall issue a written decision. The Board shall have the power to affirm or reverse the written determination or to remand it to the Director or designee with instructions for reconsideration. The decision, except for remand, shall be a final determination.
Non-compliance with Ban - Trespassing:
If a banned individual enters any Shawano County Library before the return date listed in the ban letter, police will be called and the individual may be arrested for trespassing.
Those suspended can seek reinstatement by appealing the decision to the Library Board. The Library Board will issue a final decision, including, if appropriate, a timeline for when the appeal can be brought forward again by the patron.
Physical Distancing Policy
Safety of our patrons and staff is our number one priority. Anyone not following established safe policies set forth may be asked to leave the facility. If you or any person in your household is not feeling well, please remain home for the safety of everyone.
Anyone not adhering to the outlined safety precautions may be asked to leave the Shawano County Library.
- Six feet of physical distancing must be maintained with anyone who is not a member of your household
- Prolonged socializing is not permitted at this time.
- We will operate at a reduced capacity to comply with physical distancing recommendations.
- Restrictive tape or barriers of any kind may not be removed to accommodate access.
- A face covering is highly encouraged for anyone over the age of 2, unless a medical condition prevents its use.
Anyone not adhering to the outlined safety precautions may be asked to leave the Shawano County Library.
Programs
Shawano County Library offers programs to further its mission to “inform, inspire, enrich, and entertain.”
Library programs are planned public activities that are initiated or presented in partnership by the Library and take place at the Library, through the Delivery Service, at locations in the community, or online. Library programs include, but are not limited to book talks, demonstrations, discussion groups, lectures, performances, storytimes, tours, and workshops.
The purpose of Library programming is to:
Programming Partnership
The Library encourages and welcomes program proposals from individuals and community groups. When a community group, agency, or individual approaches the Library with a programming request, the Library will consider partnership based on the following criteria:
Content
The Library’s goal in programming is to connect members of our community with a wide variety of ideas and perspectives.
The Library is not obligated to represent multiple and/or opposing viewpoints within any one program or series. The Library welcomes the opportunity for other viewpoints to be represented in a separate program or series.
Presentation of a program does not constitute the Library’s endorsement of the content or views expressed by participants.
Charges, Sales and Fundraising
All Library programs will be offered free of charge. Library programs must be non-commercial in nature. Although a businessperson or other professional expert may present a program, the information may not promote his or her specific business interest. No solicitation of future business, including but not limited to the development of prospect and mailing lists, is permitted.
Fundraising and sales are permitted with prior approval in the following circumstances:
Attendance
All programs must be open to the public. Every attempt will be made to accommodate all who wish to attend a program.
Evaluation
Programs may be evaluated based on data collected from the audience, program partner(s), and staff.
Expressions of Concern
The Shawano County Library Director and the Board of Trustees welcome feedback from community members. Any concerns will be handled promptly and courteously.
References
This policy has been developed in concert with the following American Library Association Guidance Documents:
Libraries: An American Value (https://www.ala.org/advocacy/intfreedom/americanvalue)
Library Bills of Rights (https://www.ala.org/advocacy/intfreedom/librarybill/)
Library-Initiated Programs as a Resource (https://www.kpl.gov/uploadedFiles/Policies/ALA-Library-Initiated-Programs-as-Resource.pdf)
Access to Library Resources and Services for Minors (https://www.ala.org/advocacy/intfreedom/librarybill/interpretations/minors)
Freedom to View Statement (https://www.ala.org/advocacy/intfreedom/freedomviewstatement)
Library programs are planned public activities that are initiated or presented in partnership by the Library and take place at the Library, through the Delivery Service, at locations in the community, or online. Library programs include, but are not limited to book talks, demonstrations, discussion groups, lectures, performances, storytimes, tours, and workshops.
The purpose of Library programming is to:
- Encourage the use of the Library and its resources
- Promote early literacy, acquisition of skills, and a life-long love of reading and learning
- Present information on issues of current interest
- Foster Cultural awareness, diversity, and equitability
- Foster civic engagement and discourse
- Facilitate the sharing of local talent, knowledge, and expertise
Programming Partnership
The Library encourages and welcomes program proposals from individuals and community groups. When a community group, agency, or individual approaches the Library with a programming request, the Library will consider partnership based on the following criteria:
- The program fulfills the purpose of a Library program, as defined above
- The program supports the Library’s mission and strategic priorities
- The resources needed to accomplish the program are available and appropriate
Content
The Library’s goal in programming is to connect members of our community with a wide variety of ideas and perspectives.
The Library is not obligated to represent multiple and/or opposing viewpoints within any one program or series. The Library welcomes the opportunity for other viewpoints to be represented in a separate program or series.
Presentation of a program does not constitute the Library’s endorsement of the content or views expressed by participants.
Charges, Sales and Fundraising
All Library programs will be offered free of charge. Library programs must be non-commercial in nature. Although a businessperson or other professional expert may present a program, the information may not promote his or her specific business interest. No solicitation of future business, including but not limited to the development of prospect and mailing lists, is permitted.
Fundraising and sales are permitted with prior approval in the following circumstances:
- For fundraising to benefit the Library by the Friends of Shawano County Libraries, Inc. or the Library itself, and
- For sale of items created by authors and artists responsible for the content of a Library program.
Attendance
All programs must be open to the public. Every attempt will be made to accommodate all who wish to attend a program.
- Attendance may be limited if the number of participants reaches the room capacity.
- When safety or the nature of a program requires it, attendance will be determined on a first-come, first-served basis or by pre-registration.
- Programs designed for specific audiences may have attendance restrictions or requirements based on age. Programs designed for a general audience have no age restrictions.
- It is the responsibility of parents or legal guardians, not Shawano County Library staff, to guide their own children’s use of the library and its resources and services.
Evaluation
Programs may be evaluated based on data collected from the audience, program partner(s), and staff.
Expressions of Concern
The Shawano County Library Director and the Board of Trustees welcome feedback from community members. Any concerns will be handled promptly and courteously.
References
This policy has been developed in concert with the following American Library Association Guidance Documents:
Libraries: An American Value (https://www.ala.org/advocacy/intfreedom/americanvalue)
Library Bills of Rights (https://www.ala.org/advocacy/intfreedom/librarybill/)
Library-Initiated Programs as a Resource (https://www.kpl.gov/uploadedFiles/Policies/ALA-Library-Initiated-Programs-as-Resource.pdf)
Access to Library Resources and Services for Minors (https://www.ala.org/advocacy/intfreedom/librarybill/interpretations/minors)
Freedom to View Statement (https://www.ala.org/advocacy/intfreedom/freedomviewstatement)
Public Bulletin Boards and Literature Racks
The Shawano County Library provide space on its bulletin boards and literature racks for distribution of free materials which may be of interest to library patrons. Materials may be removed at the discretion of library staff due to timeliness, content, or space issues.
Materials acceptable for posting include: course, school, and educational announcements; special events and activities by non-profit organizations; author appearances and/or book signings by profit or non-profit organizations; and activities and services available through municipal, state and federal offices.
Materials not acceptable for posting include: commercial, religious, or political announcements and “Wanted” or “For Sale” notices.
Posting of material does not constitute endorsement by the Shawano County Library.
Materials acceptable for posting include: course, school, and educational announcements; special events and activities by non-profit organizations; author appearances and/or book signings by profit or non-profit organizations; and activities and services available through municipal, state and federal offices.
Materials not acceptable for posting include: commercial, religious, or political announcements and “Wanted” or “For Sale” notices.
Posting of material does not constitute endorsement by the Shawano County Library.
Reference & Reader's Advisory
The Shawano County Library provide Reference and Reader’s Advisory service to assist patrons in finding information, selecting materials, and using other information resources. Staff responds to information needs using the library collection and identifying sources beyond the library whenever necessary. Staff use professional judgment to assess needs and provides information, assistance or instruction appropriate to individual requests.
All references transactions are confidential under Wisconsin Statute 43.30.
Staff will provide replies to all requests for information and will accept questions in person, over the phone, by fax, through the mail, and through electronic means. Requests will be provided on a first-come, first-served basis, with priority given to in-person inquiries.
In providing information, especially in the subject areas of law, medicine and human biology, consumer information, personal finance/tax information, staff will use professional judgment while avoiding personal interpretation and recommendations.
Staff may set reasonable limits on the amount of time and level of response given to patron requests for information. Simple requests for information can usually be answered fully. More complex questions may require that patrons participate in finding needed information, with staff providing guidance and assistance. Patrons doing in-depth research or needing extensive individual reading guidance should expect to receive professional assistance, direction and library instruction, but will be expected to conduct the actual research themselves.
All references transactions are confidential under Wisconsin Statute 43.30.
Staff will provide replies to all requests for information and will accept questions in person, over the phone, by fax, through the mail, and through electronic means. Requests will be provided on a first-come, first-served basis, with priority given to in-person inquiries.
In providing information, especially in the subject areas of law, medicine and human biology, consumer information, personal finance/tax information, staff will use professional judgment while avoiding personal interpretation and recommendations.
Staff may set reasonable limits on the amount of time and level of response given to patron requests for information. Simple requests for information can usually be answered fully. More complex questions may require that patrons participate in finding needed information, with staff providing guidance and assistance. Patrons doing in-depth research or needing extensive individual reading guidance should expect to receive professional assistance, direction and library instruction, but will be expected to conduct the actual research themselves.
Soliciting, Petitioning, and Fundraising
Commercial solicitation is strictly prohibited on County premises. "Commercial Solicitation" for purposes of this policy means peddling or otherwise selling, purchasing or offering goods and services for sale or purchase, distributing advertising materials, circulars or product samples, or engaging an any other conduct relating to any outside business interests or for profit or personal economic benefit.
Volunteers
The Shawano County Library supplement the efforts of paid library staff to provide quality library collections, services and programs; serves as a method for area residents to become familiar with the library; and creates opportunities for individuals to feel personal satisfaction while performing a valuable service for the community.
A volunteer is a person who performs tasks without wages, benefits, or compensation of any kind. Minor children may only work as volunteers with the consent of a parent or legal guardian.
Volunteers are recognized by the public as representatives of the library and shall be guided by the same work and behavior codes as employees. They work with the status of “at-will” employees.
The Shawano County Library do not provide workers compensation coverage for volunteers.
A volunteer is a person who performs tasks without wages, benefits, or compensation of any kind. Minor children may only work as volunteers with the consent of a parent or legal guardian.
Volunteers are recognized by the public as representatives of the library and shall be guided by the same work and behavior codes as employees. They work with the status of “at-will” employees.
The Shawano County Library do not provide workers compensation coverage for volunteers.
